WARRANTY & GUARANTEE GUIDELINES
Guarantee and Liability
The purchaser agrees to accept all shipments with the distinct understanding that our liability
does not exceed the invoice value of the merchandise shipped.
Limitation of Warranties
All TAG products and materials are sold subject to the terms and conditions set forth in our
publications. Our products are warrantied for manufacturing and workmanship defects. All
statements, technical information and recommendations regarding such products are based on
tests and examinations believed to be reliable, but TAG neither guarantees nor warrants their
accuracy or completeness. Living finishes, such as Matte Black, Oil Rubbed Bronze etc. are
designed to change over time and with normal use may rub off or change appearance.
Therefore appearance changes for living finishes are not considered manufacturing defects and
not covered by this warranty.
It shall be the sole responsibility of the user to determine the suitability of the TAG product or
material for each intended use, and the user shall assume all risks and liability in connection
with the use, or inability to use, the product or material.
To the exclusion of all other remedies, TAG warrants and agrees to replace, or at its sole
option, to refund the purchase price of that portion of any material or product supplied by
TAG company, which is proven upon inspection within thirty ( 30 ) days of the date of receipt
of such product or material, to be defective in material or workmanship. No salesperson,
agent, employee or representative of TAG Company has any authority to enlarge or change
the terms of the warranty. In no event shall TAG Company be responsible for any special,
indirect, consequential or incidental damages or loss, including, without limitation, loss of
profits or revenues, economical losses and loss of use, whether statutory or based on theories
of contract or tort. There are no other agreements, understandings, representations or
warranties, express or implied (including any regarding merchantability or fitness for a
particular purpose) not specified herein.
Annexure to Warranty & Guarantee Guideline
Concealed Hydraulic Door Closers are warranteed for 3 years from date of purchase subject to
terms and conditions.
Shower Door Hinges are warranteed for 3 years from the date of purchase subject to terms and
Stainless Steel products require special routine maintenance while in use. Please follow the
guideline sheet to get best results.
Architectural Railing Products
LIMITED WARRANTY AND LIABILITY INFORMATION
All TAG Railing Hardware Products that are not covered by specific warranties are subject to the
following general warranty. Limited Warranty and Liability.
TAG warrants to our immediate customer only, that our Railing Hardware Products will be free of
material defects and defects in workmanship for a period of one (1) year from date of invoice. All
warranty claims are subject to inspection and approval by TAG. TAG’s responsibility to provide a
remedy under this warranty shall be limited in its sole discretion to provide replacement Railing
Hardware Products. The refund or replacement shall constitute the limit of TAG’s liability and
obligation for any material defect or defect in workmanship in our Railing Hardware Products. This
Warranty is exclusive, and in lieu of all other express or implied warranties, including without
limitation, any implied warranty of merchantability or fitness for a particular purpose. In no event
shall TAG be liable under any legal theory (including but not limited to contact, negligence, strict
liability in tort, or warranty of any kind) for any indirect, special, incidental, consequential, or
exemplary damages (including but not limited to lost profits).
SPECIFIC WARRANTY TAG warrants to our immediate customer only, that any Railing System
purchased will be free from of material defects and defects in workmanship for a period of one (1)
year from the date of invoice. This Specific Warranty is also subject to the terms and conditions that
are listed above for the General Warranty for Railing Hardware Products.
SHOWER DOOR HARDWARE
TAG warrants that for a period of three (3) years following the date of sale to TAG’s
customer, TAG Shower Door Hinges are warranted against material defects and
defects in workmanship. All warranty claims are subject to inspection by TAG prior to
TAG providing a remedy for the warranty claim. This Warranty will not apply if after
inspection by TAG, it is determined that the Shower Door is in spec and has been
installed and maintained in a manner that is not in conformity with the instructions
and guidelines set forth by TAG for proper installation and maintenance. TAG’s
responsibility to provide a remedy under this Warranty shall be limited to provide a
replacement of the Shower Door/Hardware. The replacement shall constitute the
limit of TAG’s liability and obligation for any material defect or defect in
workmanship in the Shower Door/hardware supplied by TAG. This Warranty is
exclusive, and TAG makes no other warranty, express or implied, including without
limitation, any implied warranty of merchantability or fitness for a particular
purpose. In no event shall TAG be liable under any legal theory (including but not
limited to contract, negligence, strict liability in tort, or warranty of any kind) for any
indirect, special, incidental, consequential, or exemplary damages (including but not
limited to lost profits).
MAINTENANCE OF STAINLESS STEEL RAILINGS
Check out the routine maintenance of Stainless Steel Railings by clicking the below VIEW button.